Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have guided individuals, families, and business owners to understand their status, identify every available option, and follow a clear path to resolution. Beyond preparing forms or negotiating balances, we uncover the full story behind each tax issue, correct what needs fixing, and craft strategies based on a client’s actual circumstances. Our work is backed by nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, and continued support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters prepares necessary forms, negotiates balances, reviews prior returns and underlying records, corrects issues, and builds a strategy tailored to each client. They also provide representation before the IRS when appropriate to help reach resolution.
Who does Tax Matters serve?
They work with individuals, families, and business owners to clarify their tax situation and identify available options. The approach is personalized to each client's circumstances.
How long has Tax Matters been operating?
Tax Matters has been in business since 1988 and brings nearly four decades of hands-on tax experience to each case. That longevity informs their methodical approach to resolving tax problems.
Can Tax Matters represent me before the IRS?
Yes. They provide representation before the IRS when it is appropriate for the client’s situation. Representation is used as part of a broader strategy to resolve the issue.
What sets Tax Matters apart from other tax firms?
Their distinction comes from direct, personal guidance without judgment, a careful review of prior returns and records, and solutions tailored to the client's real circumstances. They aim to correct underlying problems rather than offering one-size-fits-all programs.
Will I get help after my immediate tax problem is resolved?
Yes. Tax Matters provides continued support even after an immediate issue is resolved to help maintain compliance and address any follow-up needs. Ongoing assistance is part of their client-focused approach.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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